Financial Times Business Book of the Month n n September 2017. Ryanair cancels over 700,000 bookings and its powerful PR juggernaut comes shuddering to a halt. For once, the airline's aggressive and flamboyant CEO, Michael O'Leary, is contrite and apologetic. n n A month later Ryanair announces increased passenger traffic for October, year-on-year growth and increased profits.
Its share price soars. For the moment, it appears, a fundamental shake-up of Europe's biggest airline is off the table. But questions remain about the causes of the debacle and O'Leary's role in it. n n Michael O'Leary lifts the veil on the wildly successful and wildly controversial Ryanair CEO.
Based on extensive research
Financial Times Business Book of the Month n n September 2017. Ryanair cancels over 700,000 bookings and its powerful PR juggernaut comes shuddering to a halt. For once, the airline's aggressive and flamboyant CEO, Michael O'Leary, is contrite and apologetic. n n A month later Ryanair announces increased passenger traffic for October, year-on-year growth and increased profits.
Its share price soars. For the moment, it appears, a fundamental shake-up of Europe's biggest airline is off the table. But questions remain about the causes of the debacle and O'Leary's role in it. n n Michael O'Leary lifts the veil on the wildly successful and wildly controversial Ryanair CEO.
Based on extensive research