Five Tough Talks - Nicole M. Bianchi

Nobody likes having a tough talk because they don't know how to have them.Five Tough Talks is your playbook to help identify when it's time to have a conversation, how to prepare ahead of time, what to say in the messy middle, and how to move forward after.There are five Tough Talks every leader should learn: How We Work: Create rules, routines, and rhythms for working togetherThe Ask: Acknowledge you need somethingWhat's Going On?: Explore a change or shiftBeing Better: Confront an issueMoving On: Depart from what wasWhen a leader has more of the first three Tough Talks, it decreases the need and frequency for the last two. The more you practice and face your fear, the easier it becomes to lead brave conversations for exceptional results.